App Evolution (new look Monzo app): Feedback Megathread šŸ“£

Here’s another simple spotlight that I’d like:

  • A way of seeing the total amount in my bills pots and that I’ve got enough in each pot to fund them.
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:see_no_evil: :joy:

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It has to go. We’ve been talking about payments since the days of the big list. Reinvention of payments is sorely needed.

Every time I try to pay someone, I nearly send it from the wrong account. I don’t even know how it’s possible, surely at least 50% of the time it has to just coincidentally be going from the right account … nope, never. I only realise when I see the balance and think, that’s more like what’s in my joint account than my personal account.

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I’d like one of the ā€œcubesā€ at the top to be my cashback if that was at all possible please.

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Great idea, a ā€œTotal cashback this monthā€ spotlight, maybe even with a little reminder of how many days is left in the month as well.

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Just tried it again… left to spend - which for me should be front and centre… I’m really not interested in the balance as most of that money isn’t available - is still a stupid square on the top left, like someone hacked it in at the last minute. It’s also a different value to old left to spend for some reason, but at least this time was only out by Ā£100 or so not the Ā£500+ it was out last time I tried.

Activity as grown and isn’t a small as it was, which is a big improvement.

The completely useless ā€˜suggested actions’ is still wasting space on the home screen.

I can’t help thinking everything from Discover below could be a separate screen… it isn’t the kind of thing that needs to be on the front page.

Edit layout doesn’t actually let you edit the layout… I presume that’s for the future.

Getting rid of the cards stack means that it’s hidden things like the joint account, flex etc. The increased simplicity looks nice but really needs a visual clue that clicking into it goes onto the old interface to see other accounts… I was very confused where the joint account details had gone…

I’ve gone back for now, will let it bake for a month or two before trying again.

Just tried to add a custom pot image and notice that the crop tool is fixed to a rectangular aspect ratio.

With the new home screen using square images for pots, it would be good if the crop tool could have an option to use square aspect ratio (or simply default to square for those who have opted into the new home screen).

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I agree, however, currently, if you tap on your card image at the top of the new overview, it takes you to the old carousel that still uses rectangular images

Perhaps when the layout is finally defined they can sort that out.

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One thing that bothers me about the new overview (at least on Android) is the ā€œactivityā€ section and account balance don’t auto update

It feels like a regression as they do on the old layout

Definitely not important but bothers me :see_no_evil:

I’ve not got this yet but I’ve just been made aware of this by my wife who was complaining about it.

Making the summary budget remaining chart less accessible is a huge retrograde step for how we use Monzo.

Merging personal and joint accounts into a single view is of little to no use to us. Please don’t make this new layout compulsory. All it is doing is adding additional steps to get to the information we need. It is making the app tangibly worse.

Edit:

I’ve just tried it. And yes, it’s shockingly bad. It’s a confusing mess. Do not do this.

Regardless of the Home screen design, Summary is going away. You will eventually need to switch to Trends.

A feature of the new home screen that isn’t particularly obvious is something called ā€œglanceable insightsā€ that appear when you swipe down, and so can be accessed quickly. One of these is ā€œleft to spendā€ from Trends.

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Summary going away is a whole other problem. Trends never works!

This whole thing is very disheartening. Taking a good, simple product and making it overly complex and in doing so, breaking it.

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Couldn’t imagine the cost involved to maintain two app designs, not sure any bank does this?

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It’s not spam. It’s on topic.

And yes, I am now complaining about it.

My point was, I wasn’t even aware this was a thing until my wife complained to me about it earlier. I think that was pretty clear from what I wrote but I guess you’re trying to be intentionally provocative.

Only suggesting retaining the ability to turn it off the first screen.

On that topic, many banks have multiple apps that use the same underlying infrastructure. To allow customers to retain the existing elegant simplicity if they want and those who want the confusing mess to have that seems reasonable.

If Monzo doesn’t want to be Monzo anymore, then fine. I don’t want to be a customer (nor investor) anymore.

I’m intrigued.

Which bank allows multiple layouts for the same account?

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My wife is the second person recently I’ve heard complaining to me about the app. The other person leads a mobile app development team and I wasn’t really sure what they were talking about because I hadn’t seen it yet.

But now I understand having seen it.

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I mean technically NatWest group do, it’s likely the same architecture front end at least even across three teams which must cause load.

But as an individual bank I do agree, it must be hard to maintain two seperate UIs let alone merge the two together.

Having said all of the above I do wish they hadn’t bothered with the new home page, personally, and focused on deep level improvements to existing items, alongside focusing on flex etc at being the best it could be.

I’ll also note that while some love it, people not liking it is a totally valid opinion that shouldn’t just be ā€œchange is here get used to itā€. Yes that is true but also so is opinions that dont like it.

Monzo should listen to both but make a balanced choice based on all angles. I think they’ve done that here but time will tell.

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I’m seeing it too - definitely a bit weird.

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