Any solutions to this? As soon as I position my face in the area and press record, the app crashes. Using S8+. Permissions fine. Photo of passport worked ok. Just no video and I can’t apply for my current account, sob sob
Any advice appreciated!
The easiest solution is just ask an iOS friend to borrow their device and do the verification on there. 
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Give them an e-mail (help@monzo.com) and they should be able to help
The easiest solution doesn’t sound like the right one (though any other android/ios could be used for the verification stage).
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We’ve got tools we can toggle to see if they work if you contact us in app
Also, there is no harm in using someone else’s device if you need to.
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