Any way to turn off the in-app sound when sending money? App still makes loud sounds even in Do Not Disturb mode (bug, surely?)

[johnr]

Is there a way to reach the devs to report bugs or make suggestions?

@davidwalton

My first reaction is that it’s the device settings

I think device settings are irrelevant. As these are in-app sounds, the app should provide an option to disable them. Even if Monzo respected DND mode it would still not be a solution. One should not have to cripple their device just to make a single app behave. Once again, these are in-app sounds, not notifications sounds, which are already off.

Monzo is the only banking/payment app that has in-app sounds while the app is being used (so far I used Revolut, Starling, Wise, Curve, Crypto.com, Wirex, Halifax, Virgin, MBNA, CapitalOne, Natwest, HSBC, Tesco, Sainsbury’s, M&S, and more).

Given that Monzo devs wanted to go outside mainstream design and introduce in-app sounds, then I’d expect to also have the option disable said sounds in the app.

Personally, I don’t see a reason why a banking/payment app should make any sounds at all. It’s not a mobile game (and even those have sound settings).

@davidwalton

There’s at least one other previous report of this too:

There are more. The following was just a cursory search:

How do i turn off in-app sounds?

Hi, I have turned off sounds for Monzo within the iPhone settings but I still get in-app sounds like when hitting a pot target. How do I turn this off please? Thanks

Sound effects?

Is there any way to disable the sound effects in the app? They’re brutally loud and when you have headphones in they don’t turn off even when in silent or do not disturb mode.