Hi, I found this thread doing a Google search for the issue with subscribe and save payments not going through.
I’m not a Monzo user but a Curve card user which allows you to use your Curve card as a front end for the payment allowing you to choose which back end card the transaction runs through with cashback and other rewards.
Anyway I have exactly the same issue and had Curve blaming Tesco bank and the bank blaming the Curve system but was interested to find the view of some of the more financially savvy users on this forum which suggested the Amazon transaction system to be a bit clunky from what I gather.
I looked at my payment settings in Amazon and noticed no card was set as the default. When I went to set the Curve card as default Amazon did an authentication to complete setting the card up as the default.
Does any of the savvy users of the forum think this might help?
Just an update - my idea didn’t work still had several declined payments this month again even though I’d set my card as a default payment method in Amazon.
If anyone has had better success I hope they share what they did so we can figure it out.
This continues to be an issue.
When I contacted Monzo support, they didn’t seem to realise there’s a problem with S&S payments and since responses were days apart I gave up trying to explain.
I’m now paying for S&S using my Santander card - will see if there’s any issues next month. If there are, then fair to assume the problem lies with Amazon.
Didn’t realise there was a thread on this but it happens to me every month.
Just need to get around to switching back to my Amex.
It very much seems like an Amazon issue, I get it with my Chase card but never with our Monzo joint card.