Allow direct debits to be paid out of locked pots

You are free to use locked pots any way you choose, of course.

It seems that they are not working for you right now, and as others have implied, they may never work the way you want.

Can I suggest setting up another account with another bank (you could cut up the debit card if necessary) for your bills, and set up a standing order every pay day? It achieves the same objective, until Monzo allows DDs from pots.

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actually they were almost truly locked and it works great. remember they dont always reply so quick so you never know if they’ll reply at that moment or in a few hrs, i mean seriously would you really wait with the probability of being replied to in 20mins or a few hrs? it would deter you wouldnt it from purchasing a product at that moment.

but apparently people can now simply unlock the pots themselves which makes absolutely no sense, its actually so stupid. if im at a store and i have the urge to buy a product, i will simply unlock the pot and pay for it wouldnt i?.

so which is better?
option 1- locked pots and having to contact customer service to unlock them,
option 2-unlock it yourself?

In part because people are taking up their time asking for pots to be unlocked
 :eyes:

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lol pretty sure i will find out when the feature is added. then i will update.

Im not sure “wasting Monzo cops time” is correct , Monzo introduced a feature which some people found useful , Monzo didn’t initially understand the ramifications of the amount of people that would use this feature in an unintended way ( that Monzo intended ) ie customers locking and unlocking quickly / repetitively etc etc , when they launched the feature - which then took up a lot of cops time so had to change the feature

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well clearly its no different than a standard pot (which did not work for me at all) except you can lock it in your imagination and pretend its locked. it really is stupid because it defeats the whole purpose. this is why i dont want to update the app and get this silly feature. and no im not misusing it, im using it the way it should be used, its difficult to take the money out which is why it works so great.

i dont use the pots like that.the only thing i mainly unlock pots for is direct debits. its not like i ask monzo on a daily basis to unlock the pot. i usualy ask few times a month which i dont think is bad.

presumably some people did though , which is why it was stated that it was costing a lot of cops time ? a few times a month multiplied by 1,000,000 takes an awful lot of cops :slight_smile:

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Well everyone who misused it or didn’t use it the way Monzo intended it to be use in theory did waste the Cops time


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I think the mistake Monzo made was to have the maximum amount of “lock ability” in the first version of this feature.

They didn’t anticipate so many people would use the locked pots in this way (to regularly dip in and out each month), and therefore the extra load on the CS team was untenable.

They’ve now stripped it right back, so yeah, it’s pretty useless - But the idea is they will build more “friction” into the feature little by little (which is what they should have done in the first place).

Ultimately, whilst you are completely entitled to use the service anyway you wish, I’m sure you can see the flip side of it as well, and how the whole customer service operation would have been worse if this carried on.

Perhaps there are other ways you can add “friction” into your budgeting habits?

It could be to use a different bank - Perhaps chose one where you only do online banking and don’t install the mobile app on your phone - The thought of using a PINsentry card reader to access my money would be enough to put me off!

Or, failing that, like I said before, moving the DD’s to the start of the month really helps (assuming you have the money to cover all the DD’s for that month).

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Out of interest, why don’t you just lock a pot for each bill that you only put the amount necessary for that bill into, and set the unlock date to be the date that it’s needed for that bill?

He doesn’t update this app so probably hasn’t seen this update to pots :no_mouth:

Yes it defeats the whole purpose due to people not using locked pots as Monzo intended them to be used

You might want to have a look at Squirrel :chipmunk:

As I have mentioned many times. I use 2 bank accounts as a way of controlling spending. It’s modelled on Squirrel.me but best not waste money on a service you can set up yourself.

I now use Monzo as a salary/billing account and have a standing order to send money weekly to N26 as my spending account. Its helped me loads having the system this way. Lockable pots are now useless so standing orders move money from my salary/billing account to my savings accounts.

Here’s a thought: why not use the committed spending feature so that all direct debits etc. are pulled to one side to prevent you from spending the money?

The fact you don’t update the app is a matter of personal preference, however this does leave you open to cyber attacks because there are always people out there looking for vulnerabilities in people’s security, especially when you have quite literally advertised it on a post that is public to those who search it.

I don’t mean to come across abrupt if I do, but I believe in security and would strongly recommend anyone update their apps regularly to ensure they have the most up to date security patches, even more so when it comes to banking apps.

To go back to the main point raised, having direct debits go out of locked pots is a good idea, but personally, I’d opt for updating the committed spending function so you can set aside money you can’t touch for your main expenditure :blush:

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A classic example of the minority ruining it for the majority :roll_eyes:

Well done! Now everyone loses out, yourself included, but it still doesn’t appear that you’ve learnt anything from it :man_facepalming:

I wouldn’t mind but even when people offer help and explain better ways the selfish attitude and narrow mindedness shown astounds me.

I’m now waiting for the post where the OP complains because something bad has happened to their finances caused by a critical bug that was fixed months ago
 Some people are unbelievable :joy:

Edit: It appears that it’s not possible to ignore or block Monzo updates


https://community.monzo.com/t/monzo-for-android-beta-channel-changelog/10207/1046?u=ordog

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When Locked Pots were announced I thought it was an absolutely fantastic feature and was so glad it was released. Knowing that there was no way of getting access to that money until the set date so I wasn’t tempted to spend the money I needed to save worked an absolute miracle (compared to previously just putting cash in pots for stuff and taking it out) The added step of having to ask to do it was a big barrier to just spending it. Which was good because it meant I never asked.

I agree, it appears some have ruined this for everyone. I can understand Monzo doesn’t want to be spending ages unlocking pots all the time etc. But I do think the new solution of ‘self unlocking’ is a massive step backwards and seems pointless to even have as a feature.

Can we not come up with a better system e.g. Revert back to the old system with a strict opt in or heck even a small fee per early unlocking request?

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I definitely think this would deter those who misuse locked pots! Love this idea to stop people from unnecessarily hassling Monzo to unlock them. This would also cut down on those who complain about not receiving a swift reply to their query/concern because they’re resources aren’t taken up elsewhere too.

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