I’ll not go into the types of transactions but I do use the details quite a bit. I have trouble memorising information, and having them on the card is helpful for me. But I am just one person out of many.
Again, surely having a screen-shot is less secure, given that the current page also has details of the card and email address on it.
This isn’t really about me, it was a question as to why omit something that other banks havent. Monzo is about making the banking process easier.
Fair point I guess. Whatever happens not everyone will be completely satisfied.
This idea would only work for Android, but how about this?
Similar to Facebook messengers chat heads, from within the Monzo app account screen have a button which will ‘activate’ the overlay over all apps that have the account and sort code on which could be dismissed at any time. This will allow the information to be available without the need to switch apps and potentially having issues inputting the data (I have had this myself in the past)
Nice idea. I think this thread has highlighted a need for the account details to be more accessible in some way - be it in-app or on the cards.
I’d be interested to see how this develops, but as I said, not having the details to hand in some easily accessible way is a step back for me, and one that would be annoying.
For those on iOS, I highly recommend the app Copied. This will solve all your account number woes, and many more. Create a custom list with your account number and sort code, and you can use its keyboard to insert them directly when setting up the daily direct debit. Much quicker and more convenient than manually typing from a card each time.
https://community.monzo.com/t/custom-categories-1/649/108?u=jzw95
I’m pretty sure that they’re not going to create a flow like that, if there’s this sort of dependency. There’s lots of ways to confirm your identity without using your account number & sort code.
If my phone is stolen, there are loads of other more significant problems I’ll have before even thinking about what my bank sort code and account number are. The likelihood of my needing to set up a new direct debit before I get my phone sorted out (or regain access to 1Password) is pretty slim.
My point wasn’t the need to set up a direct debit in an emergency (!!) it was about getting money wired from parents/friends in an emergency, quickly.
I’m not trying to argue that there’s never going to be a time when having the sort code and account number on the card could be useful. And it wouldn’t personally bother me if they were on the card. I’m just saying that just as people above have never had their account hijacked because of details on the card, I’ve never been ‘saved’ from an emergency (or other) situation because the details are on my card. It’s been a minor convenience at a few points in time, nothing more, nothing less.
Should they be on the card? 
Not too bothered. I just can’t see why it’s a big deal.
(And I could come up with a way out of your situation 
@j06. 
)
Good point well made.
The quickest way will be surely through something like monzo.me where they can use their card, rather than a bank transfer which would involve them logging into their banking.
Yup forgot about Monzo.me
Interesting arguments both ways here. I’m still on the side of it not being a big deal not having the account number and sort code on the card.
I can only think of a single situation where I’d need my bank details and not have a phone and that’s because someone is transferring me the money to purchase a new phone.
I think deal breaker is a strong and strange choice of words but each to their own.
I know there’s many out there who care about having their name on the card. I really don’t.
Got a bit bored after 30 posts, but get the jist of it. Sorry if I sound a bit blunt, it’s not.
The sort code is very easy to remember so just copy the account number.
My solotion? I’ve memorised my account number 
Me too - easier enough to do!
One trick I’ve found is useful for memorising numbers is to set my phone password to that number for a few weeks
It’s kind of needed with my first direct card because the only way of knowing it is online banking which needs their stupid Keypad then I have to remember security questions… total overkill for a number and useless if I’m not at home. Hence card.
Monzo have the app. It’s right there on the one thing I’m always carrying. Once android/Apple Pay are working I’m more likely to be carrying that than the card itself!
Not sure I buy the security argument…
If someone were to set up a DD with my account number and sort code firstly they’d need my address (not hard) and then, I’d get a notification to tell me someone had set up a DD for MerchantX which I obviously don’t know about so I contact Monzo in the chat and it’s cancelled.
I think there are lots of reasons pro/con - I’m not too bothered!
I completely agree.
Under the direct debit guarantee the bank MUST immediately reverse any direct debit transaction that is either fraudulent or made in error upon request from the account holder.
So yes, it is an inconvenience but I don’t agree with the security idea, although I’m not bothered whether it’s on the card or not, doesn’t matter to me personally.
At the roll out event I attended I had a detailed chat with the team about direct debits and fraud. I know with most banks the name that is sent with the DD mandate is not checked against the bank account, which is opening up to more fraud. I think Monzo do not intend to change that but they will be setting up notifications to alert you when a new DDI is set up. I think all banks should action on this, but that’s my opinion.
My initial thinking was that the account details need to be clear and easily accessible. Currently, on the iOS app, they are not (at the bottom of the page and in grey text). As most banks produce the details on users cards it seemed like the obvious solution. However, it might not actually be the best solution for Monzo - I accept that.
I’ve yet to see a valid reason for them not being produced on the card.
The solutions provided are still reliant on a device when practically you might need access to them without a device and that is a point where the system fails, potentially. Again, switching between apps can be difficult as time delays mean you might have to start again etc.
If you think about traditional banks, you get a letter with your details printed on, maybe a paying in book, a cheque-book, and a card with the details on. Whereas Monzo provide you with a single page with the information (once you’ve registered a card) and even then the details are greyed out. In accessibility terms, it isn’t great. In banking terms (for me) it is a step backwards.