A friend gave me an unused card, but I can’t seem to activate it on the app; instead it’s telling me that I will have to wait in the queue for a couple of weeks, and I’m keen to get Monzoing!
I’ve read other users mention a hidden way to access the card registration, but none of their suggestions seem to work…
As it stands, the app consists only a dude on a bench and the “invite 3 friends” option.
A little surprised that I can’t find an answer on the forums!
To get past the screen you’re seeing, swipe left with 3 fingers on the screen for the iOS or Android app. It’s a little bit temperamental but that should work after a few goes…
If that doesn’t work, you can email the support team at help@monzo.com
And once you’ve activated your account, please share your user number here
I ordered a card 4 days ago and I’m still in the queue I’m going away on the 2nd march and was going to use it as a travel card instead of my debit card… I’m really worried it’s not going to arrive in time I’ve invited a friend and they’ve signed up but it hasn’t made a difference… roughly how long will it take?
The current waiting list time is around 2 weeks. Then you’ll be given the opportunity to topup your card. Once you make that topup you will receive your card within 48 hours.