Accounting problems


(Adam Koprowski) #1

I’m trying to do a little personal accounting with Monzo and for that I’m trying to figure out what my balance was at the beginning of each month. Although not directly provided by Monzo I thought it’d be easy to figure out. Not so.

Firstly if I click on any top up I get summary of my all top ups, with total topped up being: xxx54.76. This is weird as I always top up by multiples of 100 and, surely enough, when I click number of top ups I get a list of all top ups, all multiples of 100 and so surely not adding up to xxx54.76. What am I missing?

Moreover I thought that if I took total topped up and subtracted all monthly expenses (from Spending tab summary) I’d get my current balance. If I do that it few hundreds off. Again, what am I missing here?


(Stephen Sharrott) #2

Just a thought, the xxx54.76 figure wouldn’t be the ‘Average top up’, would it?
My ‘Total top up’ is a multiple of 10.


(MikeF) #3

The spending tab is also rounded so you’re not dealling with the real numbers here.

If you’ve had your account for long enough that the graph at the top of the main screen has been activated, finding the balance on any given day is as easy as selecting that day for display at the top of the page and watching the graph (with balance figure) update accordingly.


(Alex Sherwood) #4

This feature is only available for the iOS app at the moment though.

It’s on the roadmap here & will probably be released along with the remaining features that’re due to be added, when the Android app reaches parity with the iOS app, before the rollout of the current account is finished.


(MikeF) #5

Guess which OS I use then… :smile: Sorry, I forgot that little gem.


(Alex Sherwood) #6

Could you please clarify where you are you getting this data from?

It might be easier if you ask the support team to send you an export of your data in a spreadsheet, via the in-app chat.

In the meantime, you can also view your transactions using the API.


(Adam Koprowski) #7

I’m on Android.

Indeed, getting transactions via the API or in form of a spreadsheet might be better.

But I’d still like to understand the disparity in the data visible in the app.

For total top-ups, I click on a random top-up and see: number of top ups: , average top up: and total topped up: xxx54.76. If I click number of top ups I get the list of all top ups which confirms what I know: all my top-ups are in multiples of 100. So where does the 54.76 come from?


( related to Monzo CEO, Investor in Monzo ) #9

try 10 x100 = 1000
1 x 200 = 200
1 x 500 = 500

  • all multiples of 100

total topped up 1700
number of top ups 12

average top up 141.66

unless you are topping up equal amounts every time ??? the average will not be a round number

Monthly expenses subtracted from top ups = balance

  • hmmmm - have you been paid by anybody into your account/app for their share of the bill by another Monzo user or Monzo.me ? these don’t as yet come off your monthly expenses - frustrating as that is to work out your balance :slight_smile:

(Caspar Aremi) #10

How many top ups have you done? If you times that by the xxx54.76, does it add up to the total, or within a few pennies?


(Adam Koprowski) #11

I’m talking about TOTAL not AVERAGE.

Also summary tells me there are 77 total transactions but only 75 visible when I click to see their list. So I’m guessing the remaining 2 transactions are responsible for the penny change whatever they may be.


(Adam Koprowski) #12

I’m talking about TOTAL not AVERAGE.

Also summary tells me there are 77 total transactions but only 75 visible when I click to see their list. So I’m guessing the remaining 2 transactions are responsible for the penny change whatever they may be.

And yes 77x average gives me the total (± rounding error)


(Bob) #13

I have a similar issue. The difference is made up from an incoming payment from another Monzo user. This figure is added to my total top-up amount and it balances.


(Bob) #14

From my experience it looks like you may have 2 incoming payments totalling £x54.76 that have been categorised as top-ups but not included in your list of top-ups. You may be able to find these in your feed by searching for P2P.

If you find these payments and send screenshots to COps they will be able to fix this for you. I just got mine fixed and now my top-up balance has been corrected,


(Adam Koprowski) #15

P2P does not find anything but indeed it’s sounds quite feasible that I had two incoming payments for the total value of 54.76. Thanks Bob!


(Alex Sherwood) #16

If you want a conclusive explanation, I’m sure the support team will be able to tell you what’s happened here :slight_smile:


(Bob) #17

Another way to search for these payments is to scroll through your feed looking for the green top-up icon. In my case the incoming payment was from another Monzo user but the description in the feed was gibberish: