Good day ,pls I have an account with Monzo and it was closed down with no reason.I made a payment to some and the account of the person has been close ,but I was ask to present my statement of account with Monzo but I don’t know how to go about it and I have been calling the 2 no at back if my card for help.I will appreciate if I can get a help thank you.
Your only options are
- in app chat (if you still have access)
- the number on the back of your card
In app chat I don’t have access ,the no at back of the card I have been calling since 2weeks again no one to speak with and on email I have email since 2 weeks ago no responses
Those are your only options I’m afraid, there isn’t anything that we can do on here
Just keep trying the phone and email
Ok thank you for your help