Why are Monzo charging me £5 for anew card? With the one I have, all the info has rubbed off the back because the quality of the printing is so poor, I don’t see why I should pay because their card doesn’t stand up to regular use?
Is it standard to have this charge, as my understanding was they’d give you a replacement but if you kept losing your card you’d eventually have to pay?
Did you select the option for faulty or poor quality?
That’s standard replacements, faulty and quality are usually free afaik.
Never been charged for a poor quality replacement card.
Whilst someone shouldn’t have to pay for a card that can’t withstand regular use they would be better off stating their card has been stolen. They shouldn’t have to resort to that though.
What’s that to do with the price of fish?
I believe they’re trying to argue that the OP doesn’t need to replace their card, because the numbers are worn off, due to the fact they can be viewed in app.
Might as well just say get rid of physical cards (some people need them or prefer them), the app has the details what more does anyone need in the world.
We see what you said, you didn’t need to repeat.
Nothing important then 
Can’t do that by nicking my legacy - I’m watching 
I agree. The only packaging I have kept. Is my Revolut Metal like foldy thing and I think the Child & Co Letter and thats about it.
@jo you do realise you can quote multiple replies in a single response rather than filling a topic with an excessive amount.
Echoing @DMc1.
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