Need help, my documents are being rejected as i forgot that my passport name differs from my normal name can i get support to help me correct this?
You’ve applied and been rejected?
Your only option is to email help@monzo.com and explain.
Is this account for you and for you only? Nobody has asked you to set an account up for them? Seems strange to forget your own name.
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Can you have a preferred name on your passport? 
I thought it had to be your “normal name” otherwise that also becomes invalid.
Ive emailed them they asked to keep trying til i can chat someone chatted someone and they asked me to redownload which i did and it sent me back to the point where it asks me to take a photo of the passport and a video about wanting a monzo card and yes its for me alone i did not read that it asked me to put my passport name which was my fault
Sadly no i cant change it :((
Yep exactly this
I can understand this happening, from my own experience of working with people from many diverse countries.
I’ve found confusion can arise if transliteration is involved, as over time someone may change how they transliterate their name (for example, Tse-tung / Zedong).
The other scenario I’ve come across is when someone’s ID has their full name on it, but they use a shortened or simplified form in daily life to make things easier (for example, when Thandiwe became Thandie).
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TS Anil should have been your go to example 
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“Yeah alright Jason Bourne, come with me”
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True, but also, it would be pretty pointless doing ID checks if they accepted IDs in a name other than the one of the person applying. Unsurprisingly when it comes to any kind of ID check, be it the border police or a bank account application, it’s quite a big red flag when names don’t match, and it isn’t always possible to backtrack, so it is really better to remember what the name on your documents is!
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