Mistake with my name

Hi, I got a problem, when I was creating my account in Monzo Bank App, I just put my names in the wrong fields and now I can’t confirm my card because my name it’s in a different way that is in my passport, anyone can help me? I need to change it please. Thank you

Hi, you should email help@monzo.com for this :slight_smile:


If you contact Monzo they should be able to help. It sounds like the name would still be correct, just misplaced, so they may be able to see it’s a genuine error and fix it for you. :blush:

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