Hi,
At my personal address I have received a card intended for another Monzo customer who is unknown to me.k
What should I do? Just dispose of the card?
Regards Barry Brotherton no no
Return to sender.
If someone turns up looking for it tell them you have no idea what they’re looking for.
You can also contact Monzo via chat (tap here on mobile) to tell them; or if you’re not a customer email help@monzo.com
Point is the card was sent to my private address but is in the name of nobody known to me.
I know so it’s not for you - return to sender.
And it maybe be an attempt at fraud - don’t give the card to anyone who may come looking for it.
Thanks. I will just post it back to Monzo and ask them to check their customer address database,
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It won’t be a Monzo error. Someone has created an account and used your address. Monzo don’t know they don’t live with you.
Email Monzo with the details (use chat if you’re a customer) and then cut the card up.
As others have said, simple write ‘Not known at this address’ and let monzo know. Opening the mail to cut up the card could be an offence under the Postal Services Act 2000
I would also keep an eye on your credit file to see if any strange names appear linked to you
Opening the envelope happened long ago.
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They’ll be battering his door down any minute. A few hours of waterboarding and he’ll probably admit the truth.
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What is Waterboarding, it sounds like a fun pastime? 
The Postal Services Act 2000 is kind of clear, and @barryb should be fine.
“A person commits an offence if, without reasonable excuse, he — (a)intentionally delays or opens a postal packet in the course of its transmission by post, or (b) intentionally opens a mail-bag.”
OP has not done that as a letter delivered to the correct address but with somebody else’s name on it is no longer in the course of transmission as…
“the delivery of a postal packet—(i)at the premises to which it is addressed or redirected, unless they are a post office from which it is to be collected,…shall be a delivery to the addressee.”
The delivery is deemed complete upon arrival at the specified premises.
“A person commits an offence if, intending to act to a person’s detriment and without reasonable excuse, he opens a postal packet which he knows or reasonably suspects has been incorrectly delivered to him.”
OP has not done that either as far as I am aware as he isn’t spending on the card, or hiding the card. Instead, they have made a forum post here to ask what to do next. They have a reasonable excuse of trying to identify the return sender and/or if the packet looked suspicious and/or if it was mistakenly opened etc. No criminal intent, no offence.
Returning to sender is the best bet though and checking your credit file is a great precaution.
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