A place to keep a record of CASS switching stats over time.
This table shows net gains per brand per period. The quarter shown (eg. Q4 2023) is the quarter in which the results were collated by PAY.UK, and relate to switches completed in the previous quarter (ie. Jul-Sep 2023) — @j06
(Currently in the process of moving most recent to front. PLEASE DO NOT ADD TO THE TABLE AT THIS TIME) — @j06
| Q1 2024 | Q4 2023 | Q3 2023 | Q2 2023 | Q1 2023 | Q4 2022 | Q3 2022 | Q2 2022 | Q1 2022 | Q4 2021 | Q3 2021 | Q2 2021 | Q1 2021 | Q4 2020 | Q3 2020 | Q2 2020 | Q1 2020 | Q4 2019 | Q3 2019 | Q2 2019 | Q1 2019 | ——— | Q1 18 | Q2 18 | Q3 18 | Q4 18 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIB | -807 | -590 | -664 | -866 | -1,065 | -788 | -1,047 | -1,580 | -2,181 | -796 | -152 | -211 | -310 | -260 | -196 | -735 | soon | soon | -948 | — | -1033 | -818 | -671 | |||
| BoI ¹ | -563 | -419 | -337 | -332 | -441 | -395 | -381 | -388 | -562 | -471 | -501 | -328 | -374 | -274 | -178 | -597 | -3,721 | — | -800 | -529 | -460 | |||||
| BoS ² | -3,024 | -1,473 | -1,882 | -2,458 | -4,270 | -1,366 | -197 | 732 | -140 | 1,618 | 2,946 | 1,448 | 627 | 667 | 228 | -768 | -620 | — | 24 | 1294 | 558 | |||||
| Barclays | 12,823 | -24,103 | -21,598 | -18,655 | -22,945 | -18,646 | -14,421 | -12,851 | -11,669 | -4,722 | -3,596 | -3,533 | -6,398 | -3,495 | -3,325 | -11,318 | -10,988 | — | -17268 | -4420 | -5471 | |||||
| Clydesdale | VM |
8,584 | -326 | -226 | -2,452 | -3,455 | — | -11831 | -7064 | -4432 | ||||||||||||||||
| Co-op | -4,238 | -2,028 | -5,822 | -1,359 | -5,104 | -4,533 | -3,878 | -3,895 | -4,235 | -2,717 | 787 | -664 | -1,729 | -1,630 | -297 | -3,522 | -5,145 | — | -14108 | -9261 | -6631 | |||||
| Danske | -236 | -340 | -268 | -366 | -515 | -278 | -89 | -91 | 98 | 199 | 190 | -63 | -242 | -151 | -80 | -410 | -367 | — | -294 | 4 | -240 | |||||
| Halifax | -41,144 | -16,334 | -22,014 | -21,322 | -20,287 | -3,677 | -1,569 | -11,939 | -342 | -4,548 | 16,684 | -1,637 | -11,231 | 22,742 | -10,019 | -23,189 | -12,058 | — | 33942 | 784 | -5088 | |||||
| HSBC | -3,263 | 25,037 | 25,769 | 28,486 | -1,518 | 13,119 | 18,047 | 5,176 | -14,875 | -19,760 | -16,564 | -2,852 | -3,944 | -14,863 | -2,192 | 33,994 | 15,782 | — | 20885 | 25605 | 16430 | |||||
| JPMChase | -3,055 | -140 | -880 |   |
— | |||||||||||||||||||||
| Lloyds | 5,800 | -3,126 | -2,818 | 10,959 | -403 | -4,928 | 11,173 | -3,099 | -2,677 | 2,835 | 3,875 | 1,002 | 29,556 | 8,335 | -1,698 | -11,478 | -8,971 | — | -14114 | -5540 | -5334 | |||||
| Monzo | -5,336 | -3,197 | -9,080 | -7,635 | -2,079 | 6,038 | 4,559 | 3,221 | 3,068 | 6,498 | 5,707 | 7,744 | 6,765 | 9,157 | 11,393 | 10,049 | 13,453 | — | n/a | 2702 | 5363 | |||||
| Nationwide | 163,363 | -16,503 | -20,594 | -34,259 | 111,941 | 3,248 | 5,598 | 12,503 | 33,691 | 33,828 | 3,601 | 1,474 | -6,454 | -928 | 10,083 | 22,993 | 26,466 | — | 28763 | 34577 | 31773 | |||||
| NatWest | -43,182 | 59,158 | 99,695 | 45,651 | 5,646 | -11,525 | 3,785 | 19,464 | -1,804 | -5,341 | -7,451 | -10,605 | 9,003 | -9,717 | 4,134 | 15,681 | 15,735 | — | 634 | -12053 | -12514 | |||||
| RBS | -11,621 | 6,382 | 16,017 | 4,615 | -4,518 | -4,831 | 2,644 | 634 | -1,435 | -2,174 | -6,188 | -7,621 | 1,013 | -3,695 | -1,799 | -14,094 | -10,440 | — | -11022 | -12362 | -8143 | |||||
| Santander | -34,581 | -27,604 | -32,560 | 4,092 | -35,046 | 29,105 | -20,220 | -3,052 | 36,494 | 4,372 | -11,176 | -10,965 | -18,270 | -10,029 | -12,532 | -29,192 | -6,103 | — | -10536 | -377 | 7483 | |||||
| Starling | -1,712 | -1,999 | -2,931 | 299 | 1,810 | 9,070 | 9,880 | 11,888 | 10,364 | 15,371 | 13,720 | 17,769 | 15,960 | 12,652 | 11,998 | 15,153 | 6,686 | — | 1153 | 1737 | 2116 | |||||
| Tesco |  |
-20,278 | -19,657 | -1,043 | -1,060 | -2,487 | -1,949 | -724 | -2,679 | -6,391 | — | 200 | 567 | 586 | ||||||||||||
| Triodos | -25 | 94 | 102 | 93 | 151 | 285 | 331 | 403 | 642 | 792 | 1,128 | 1,133 | 1,043 | 666 | 410 | 489 | 367 | — | n/a | n/a | 284 | |||||
| TSB | -10,917 | 15,754 | -13,087 | 3,269 | -9,642 | -10,400 | -13,039 | -13,120 | -13,911 | -8,175 | -9.491 | -8,502 | -20,236 | -5,005 | -3,046 | -4,807 | -8,110 | — | -5126 | -16641 | -16142 | |||||
| Ulster | -2,587 | 1,885 | 2,330 | 77 | -697 | -509 | -43 | -79 | -133 | -30 | -140 | -147 | 317 | -61 | -31 | 155 | 313 | — | -1086 | -769 | -655 | |||||
| Virgin | -8,592 | -7,008 | -6,162 | -6.240 | -7,474 | 2,503 | 119 | -2,310 | -8,367 | 3,377 | 6,915 | 17,495 | Cly |
— | ||||||||||||
| LVPs ³ | -1,702 | -933 | -1,617 | -970 | -1,009 | -705 | -622 | -926 | -824 | -533 | -405 | -528 | -1,617 | -1,528 | -945 | -1,797 | -1,578 | — | 907 | 895 | -123 | |||||
| Pay.UK Dashboard Issue No. | 42 | 41 | 40 | 39 | 38 | 37 | 36 | 35 | 34 | 33 | 32 | 31 | 30 | 29 | 28 | 27 | 26 | 25 | 24 | ? | ? | ——— |
¹ BoI = Bank of Ireland
² BoS = Bank of Scotland
³ LVPs = Low Volume Participants
Number of brands which participate = 
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