can you open a complaint with the ombudsman before Monzo has had a chance to give you their final response ???
I thought the process was formal compliant to Monzo , give them time to respond , if not satisfactory complain to Ombudsman , I thought the ombudsman dont entertain complaints without going through the correct process
not sure there is much logic on potential lost profits on share / crypto dealing …if you had lost money on your crypto would you have let Monzo off that amount… ?