My biggest annoyance with Monzo is how unhelpful the payments section is. I have a credit card that I want to pay off occasionally - why can’t I save the details as a payee? Seems a pretty basic feature!
Just as we have a ‘Recent’ and ‘Frequent’ list, why can’t we have a ‘Saved’ or ‘Favourite’ list? My credit card is neither Frequent or Recent, but that doesn’t mean I should have to input the details EVERY time…!
You should have an ‘All’ section as well which is where you should find your credit card payee. Hopefully that works for you.
As above, Payments screen needs a major update. There’s plenty on this forum about it so won’t do that here but hopefully when Plus is done, these other things might start to happen.
Personally, I think this should be done now while Plus is doing it’s thing, it’s long overdue. OP - I presume you already know, but you can search for the contact that has previously been added?
I transfer money to my three children all the time, but this issue causes all kinds of trouble for me. It is also my biggest frustration with Monzo.
Because payees cannot be created and saved, it is impossible to add two payees with the same bank account but with different references.
As an example… My three children all have building society accounts with the same building society. The account number and sort code is the same, and only the reference changes - the reference is the child’s Building Society account number.
Only one of the children at any one time is in the “frequent” list.
So I use the transactions feed instead. However…
If I choose “Child B” from my transactions list and click “Send money to Child B”, but it happens that it was “Child C” that I paid most recently, then although the name says “Child B”, it is Child C’s building society account number in the reference field which is automatically picked. It is a nightmare because it can be an age before you realise the mistake, and you have to simply remember which 10-digit reference belongs to which child.
Do you have this saved ready for some quick copy and paste
On a serious note, I hope they revamp the payments section of the app soon, some of this stuff could be dealt with so easily and that section really is letting the rest of the app down
One work-around in the meantime I highly recommend is the app Copied. This will solve all your account number woes, and many more. Create a custom list with your children’s account numbers, and you can use its keyboard to insert them directly. You can label your clippings so there’s no guessing as to which account number is for which child.