When will Monzo support Apple Pay?

[anon16718700]

And no video of how internal testers give it a go at Pret?

[anon72173902]

Calm down everyone, it’s not Apple Pay

Monzo don’t know how to support Apple Pay hence not releasing it, they are speaking to Starling to see how they did it and see if they can use their systems instead

[anon77363772]

@anon72173902

Monzo don’t know how to support Apple Pay hence not releasing it, they are speaking to Starling to see how they did it and see if they can use their systems instead

They did it by using a previously certified card processor, hence it took them a short amount of time in relative terms.

[jwhiterz (Jack)]

Danny knows this he’s just joking around as usual regarding apple pay

[mark1 (Mark E)]

@anon77363772 Hence troll face

[Rika (Scarlet)]

As a reminder, Apple Pay is something we would love to offer but at this time, we have no news to share.

[jwhiterz (Jack)]

We know you know something

[cookywook (Richard Cook)]

Hey all

It looks like this thread is getting a bit out of hand. So this is a friendly reminder to stay on topic and avoid derailing things. I’ll remove some of the recent posts that aren’t adding to the discussion.

A few folks have asked if we’d lock this thread. I don’t think that’d be helpful, I’m sure it would just spawn discussion elsewhere in the community. And I’d rather keep it all in one tidy place

We totally understand your frustration here. We’d just ask you to bear with us until we have news to share. Until then, this previous post from Simon sums it up perfectly:

@simonb

Just re-iterating… We have no news about Apple Pay.

We fully understand that this statement will unfortunately lead to endless amounts of speculation.

Just don’t start thinking that the speculation is in any way factual. That’s a road that leads to problems.

Wishful thinking is one thing, but as and when we have any news on this, you’ll all be the first to know, we can promise you that.

Thanks!

[anon95680666]

I would say it was breakdown coming next from the bottom of the phone display in the picture

[neovo]

Surely they wouldn’t make a big deal of hashtags…

Who cares?

[rolanddeschain]

It would make your transactions easily searchable, making it easy to track custom payments.

Not something I am bothered about, but I can see why it would be useful.

[neovo]

Can this not be achieved without the hashtag already?

[rolanddeschain]

In a less smooth format and less intuitive way I think.

Also is a good (easy to implement, easy to use) way to be able to learn what people use and base decisions for future spending improvements from that. Notes are less useful for this purpose, as I would assume people put longer form specific notes to themselves in.

Not sure if there are other benefits or not.

[neovo]

Fair enough

Don’t understand the use but there we go

[mrkwse (Mark Woosey)]

@DonPedro

why do people get mad excited/emotional/passionate about Apple Pay.

What is it about Apple Pay that makes people go gaga?

For me as much as I want and miss Apple Pay (and find it more convenient to transfer money to other accounts from Monzo to use it than to go without), the biggest thing for me is that the supposed ‘bank of the future’ doesn’t support something high street banks have supported for close to three years at this point.

@anon50039658

Sorry you feel we haven’t been very open It’s more of a case that we’re not sure and don’t want to make false promises. My understanding is that we can support Apple Pay, even on a prepaid card but that requires extra work on behalf of some of our third party suppliers (specific to our prepaid programme) that costs a lot of both time and money and is uncertain as to how long it will actually take (hence the vagueness). I’ll see if I can get something more concrete for you guys this week

Once we’re a bank, there are a new set of challenges and new integrations to be done. Rest assured it’s something we’re very keen to do (after all, you can’t be a modern bank and not support Apple/Android Pay )

If Monzo was positioning it as banking done better or something to that effect it wouldn’t feel as severe, the efforts to build a sense of control and feeling of financial stability are exceptional. I’d expect for the majority of people vocal about the lack of Apple Pay support (and certainly for myself) the fact that something that is a few years old at this point isn’t supported doesn’t feel particularly futuristic, as Tristan’s closing comments above support.

Compounding that is the almost complete radio silence on the matter. That quote above is two years old and it seems there’s been less said as time progresses.

Apple Pay remains something we would love to offer but at this time, we continue to have no news to share

We’ve nothing to share on Apple Pay, but we promise we to shout from the rooftops if this changes

Given another of Monzo’s key differentials from your usual high street bank is transparency, it again feels like the activity of Monzo around the topic has been contrary to how the company has been selling itself to customers. Of course there’s speculation that this lack of disclosure is a result of some NDA forced on Monzo by Apple, but regardless it just doesn’t land well.

When you factor in that (the much, unfairly, ridiculed) Starling has been offering it for around half a year at this point, it raises further questions about what priority it is versus other features that are coming out that aren’t as enticing for a lot of users. In this priority case not everyone realises that these features are coming out the door because of the lack of reliance on (a) third party(/ies).

---

I’m pretty much full Monzo (salary into Monzo), but it is frustrating and the more time passes without Apple Pay, the more I’m willing to attempt full Starling or similar, incase there are alternative banks that better cater to the features I consider the most important.

[jwhiterz (Jack)]

I think this is the most concrete evidence so far:
https://community.monzo.com/t/when-will-monzo-support-apple-pay/30433/471?u=jackcrwhitney
I guess we just don’t know how soon is “pretty soon”

[neovo]

Have they announced what this was yet?

I’m sure they said to be revealed next day on Twitter…

[Peter_R (Peter Roberts)]

Probably tags, they seem to be there in the android beta in some form. They aren’t anything to write home about right now… Yolt and Emma do it better ATM… That may change with the breakdown changes

[anon82775425]

Good grief if the special announcement is hashtags, I’ll be devastated.