The current iteration of Monzo web is extremely basic and only allows you to freeze your card and contract CS. It doesn’t consider that someone might have to wait several days, or even weeks, for a replacement phone to arrive. During those phoneless days, this person would still need to perform basic banking functions and with that in mind I’ve made a list of some of the features think should be included in the next iteration of Monzo web:
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Withdrawing money from pots - so people can spend money left in pots when their phone became broken/lost/stolen.
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Sending bank transfers (including sending to saved and to new payees).
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Deleting Direct Debits - required to cancel some subscriptions.
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Downloading bank statements.
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Setting up, cancelling and editing standing orders.
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Ability to logout phones/pcs and report phones as missing/stolen - so stolen phones cannot be used to access a person’s account.
What would you like to see in Monzo Web 2.0?