What would make you leave Monzo?

[cookywook (Richard Cook)]

Hey all, we hear what you’re saying on fixing merchant data.

I’ll chase it up again and see where we’re at. And as a reminder, there’s an older thread about this here.

Edit: Here’s an update from @Rika -

Merchant names are a mess

To update this, we’ve finally managed to identify a few possible usability problems in our tools that we believe are contributing to these issues with getting merchant logos updated. We’ll make these fixes very soon and you should start to see tasks getting completed more accurately. There are a few other things that are also an issue, for example, unexpected data sent to us by merchants (especially where terminals are shared across multiple brands), some brands (such as Microsoft) using multip…

(In the meantime, I’ve removed a few off-topic posts ).