What is the cutoff point for which month the first installment would be?

Example:

I make my payments on the 21st of each month.

If I Flex a payment on the 10th November, will the first payment be due on 21st November or 21st December? What’s the cutoff?

Two weeks.

So 21/12

Thanks. Is that inclusive, i.e. would a transaction on the 7th be current month?

Look at Flex in app, it tells you.

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No it doesn’t

Yes it does.

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I was going to, but showing my date isn’t going to help OP if they can’t tap the Flex card and read for themselves.

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I can read. I’ve looked through all the help articles and nothing answers this question

Tap your Flex card in the app.

and…?

And read? Use your eyes? It’s right in front of you.

You must be trolling at this point.

Imagine because this stupid.

That article is about changing which day of the month payments are made on, not related to my question at all.

If you click the Flex card in app it tells you all the info you need. But I think that’s been mentioned.

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Revels very kindly answered my initial question which answered 99% of what I needed to know. I thanked them and just asked for one very tiny clarification and then all of this spiralled. It’s completely bizarre.

It’s not really, you could see it building up to this point from a mile away.

You were told where to find the information but didn’t share a screenshot or explain how you were following the guidance or why you couldn’t find it. This made things go round in circles because no one else could see what you were looking at, and they ran out of ways to help without more details from you.

Instead of staying calm, you escalated things by throwing out an insult :man_shrugging:

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There’s nothing to screenshot within Monzo per se because it’s just a question about dates, but hopefully this explains it


IT TELLS YOU

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Hi Glen, thanks for the screenshot, much appreciated :pray:t2:. I don’t have this info under the card on my app

Maybe it’s only been rolled out to certain users or devices. I can see now where the misunderstanding would have come from. I can understand why other users would think I was dumb for not seeing this

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