We're working on a new look for the Monzo app

Thank you for all these updates!! Roll on release (iOS) release day!

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I actually really like it. And, despite not being a fan of the blue pill when Summary was hidden under one, this feels proportional (size wise at least).

Indeed, I’d quite like this to continue when we have other bank accounts connected via open banking, making the experience seamless and with other accounts having as near native appearance as possible.

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I like the blue account details pill

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Do you know what’s the interesting thing about the blue pill? Last week we tested the new nav with non Monzo customers, and one of the tasks was sending their account details to a friend. They would have the drawer down, with their account number in front of them, but wouldn’t find it! However everyone found the Manage card screen and tried to do everything from there. So we might merge the Manage screen with the Account details screen (where you get to from tapping the pill) so that it’s easier to get there.

User testing is eye opening!

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I like this clean look and feel of it, but I really liked the fact that it told you at the top how much money you spent each day as you scrolled down and now that’s gone :frowning:

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Are there plans to reintroduce the total amount spent ‘today’? - Monzo attraction for me is the ease and simplicity of the visuals. The updates are great but they can’t be to the detriment of the overall use of the app

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@anon94765873 spent today is there for Android next week :+1:

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Any other questions?

Fascinating! User research can be so illuminating…

It feels to me like there’s lots of little tidy up things like that with the new navigation. I was wondering whether things like PIN, card number and account details could all merge together. And whether the Add Money button is needed with hopefully a modal Payments tab coming in the future.

And, if you’ll allow me the slight repetition, it’d be interesting to see how closely this could be replicated for external accounts (using open banking for payments/transactions as well as just for viewing info). Might also be a useful way of exposing bonus Monzo features (“sorry, you can’t freeze your HSBC card. Try moving to Monzo!”)

(Okay, I promise to stop talking about open banking integration now. At least for a bit :stuck_out_tongue_winking_eye:).

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Any new teaser screens of 2.56 for iOS while we await the pending TestFlight? :blush:

Once this has shipped and you start the roll out, are you moving on as a squad? Or will there be some mopping up / gloss added?

(Put another way, I think I read that you’re tackling Summary next, with a vague aspiration to look at the Payments tab some time in the future. Is that right?)

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Yes, the future is massive! And open banking is huge!

In the new nav project we’re just trying to keep scope to a minimum, and give it to everyone quickly. If one team got the new nav to where it is now, imagine once 20 product teams start working on this canvas!

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Are you planning an in app walkthrough to help with onboarding for the new nav?

This is what’s super exciting (for me at least!). Do you have to do anything internally to get everyone on this canvas, or is it pretty much ready to go as soon as you roll out the new design?

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We created A LOT of work in this project! We (Product Platform) will continue working on the core app experience (budgeting anyone?) and we also want to improve product interfaces for other teams to use. Ideally any team at Monzo creates an awesome feature, and they can easily communicate it to customers, ship really fast, use generic product abstractions, etc. All of Monzo will move faster.

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This is amazing. Thanks so much for both doing this, but also taking the time to talk us through it.

(I don’t want to abuse your goodwill, so a question for another time: with a fundamental redesign like this, what level of approval to you need? Do you need marketing/Board/any other sign off, or if you’re confident in the data can you make that call as a squad?)

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No, lot of work needed. Tech debt, documentation, and alignment with hundreds of people working on Product so that its seamless.

By the way, we have thousands of saved responses used by hundreds of COps, and they’re tweaked everyday. So those need rewriting for the new nav, and the longer the rollout takes the more complex this becomes. Oh and also Help articles in the app, they also need rewriting.

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Yes, we’re looking at this. But good design shouldn’t need tutorials.

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Don’t have an iPhone with me right now. But will be similar to what Android already has.

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Yes Bruno. The new nav is now declared finished. Move onto budgeting. :wink:

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