We're adding two new fees, which only affect a minority of customers

Why would it be trapped?

Just transfer it out or spend on your card :confused:

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Agreed, far too big to write off.

I specifically referred later in my post to the feeling that I may need actual cash in an emergency.

I recognise that this is unlikely but for it to be impossible imposes a degree of stress that I don’t want to have to deal with. I hope this makes sense. As a result, I will now make sure to store a significant sum of money elsewhere.

Edit: There are also some limits to bank transfers out of the account, too, so if that’s the only way to get the money out that is a worry. Especially if your transfer is held up for anti-fraud checks, by maintenance, outages or something like that which could really matter in an emergency.

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Monzo haven’t imposed anything on anyone , if you chose to use your card in this way …we will charge you , if you dont we won’t

You stated that you live a cashless life, so £250 is the max you could get out of the cash machine in an emergency regardless of Monzos limit.

Hopefully this helps ease your concerns. Not sure why you’d need so much cash in an emergency either, having that much money on hand is another added stress but each to their own. :slight_smile:

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Join Plus then you won’t have to worry about meeting the requirements

Nice nudge!

They have “imposed” new charges for choosing to use your card in a way which is more likely to be the way that poorer or older people were using their card.

This is what I mean.

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Im old and dont use my card like this :man_shrugging: I can pay for most things , maybe 90% if not more - that I need using my card

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Your experience is not necessarily everyone’s.

I’m young but the research on this consistently shows older people use cash more.

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My guess is this will intentionally remain vague, otherwise all those “lost” cards will suddenly become “damaged”. If Monzo state that they will charge for replacing chip-damaged cards, then there would be further outrage (and rightly so, as you can’t use your account) If Monzo state they won’t, then it just moves the problem.

Who are you outraged on behalf of? You meet the criteria, so I don’t think there’s much of a reason to worry.

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The whole same discussion was had when Monzo restricted card topups and then excluded pots from your balance for overdraft purposes…

All symptomatic of a lack of coherent strategy, just gradually eroding goodwill to the point now that, really, it’s just the same old predatory bank behaviour in a colourful wrapper

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I would agree with you normally but I think in the case of something extreme, like if I had an accident and became housebound, I may need a large amount which I could then store and use over time. I don’t know?

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Could you link to this please?

And there we have it - this is all whataboutery.

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If you become plus then their isn’t a limit and you don’t need to worry about eligibility, they confirmed this to me in twitter and other kind people here

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what is predatory about saying we are changing our fees in two months time so that if you are constantly wanting to replace your card for no reason we will charge you for it , and if you are withdrawing large sums from ATMs without using your card to pay using POS terminals we will charge you for that also , you dont have to have these charges if you change your habits

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Very much agree with all of this. Not really any worse for people who use Monzo as their account but stops people leeching.

2 replacement cards a year I would say is more than enough under normal circumstances. I’m definitely one who has a habit of losing a card every now and again.

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Yes, it is about what-aboutery. It is about me feeing secure for any eventuality, no matter what it might me. This is a valid concern.

I will not trust a bank which severely limits the activity I can conduct on my account.

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Good thing Monzo aren’t severely limiting anything then.

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Monzo isn’t limiting anything though