Had lots of discussion about this, over here:
https://community.monzo.com/t/unlocking-your-own-monzo-pot/60975?u=nexusmaniac
It’s certainly an interesting change Obviously Monzo have a lot more stats that any one user about unlocking pots
Needs of the many outweighing the needs of the few and all that … But I definitely think that the friction (from my PoV) was the entire point of a locked pot so removing that seems counter-intuitive
Hopefully, with the suggestions in these threads, small tweaks will be made in order to increase friction without directly increasing COps load beyond a reasonable level
But leaving the user with a button to unlock their pot whenever they feel like it doesn’t seem like the best way to leave it