A small cafe in Crewe has a full on Worldpay POS with tablet, card reader, cash register, etc. Their card reader used to be mostly white, but as of a few weeks ago, they got a black one. Since that change, I’ve been unable to use my Apple Watch (series 3) to pay, with the reader erroring saying “present one card at a time”. It works fine with my card and my phone, it seems to be just the watch that it doesn’t like. Has anyone else experienced this, with Worldpay or otherwise? I want to check if it’s a problem elsewhere before I try and get hold of Worldpay and/or Apple.
How close is your phone to your watch when you try this? Possible it’s picking up both?
I have a vague memory of reading about this elsewhere, occasionally prompting Apple Wallet on your watch triggered it on your phone (in your pocket) and so the card reader senses two ‘cards’??
My phone was on the other side of the room, a few meters away…
Hmmm very unlikely then! Weird.
I had this error days when using ApplePay at a supermarket (not a Worldpay system), and it seemed to be because I had moved my phone away too quickly. Once the assistant reset the payment process, I was prompted again and ApplePay worked fine. Maybe you’re moving the watch away too quickly?
Different error, sadly. I have had the same thing happen when moving the card or device away quickly. In this case, I hold my watch there until I hear the “beep” and the four lights go.