I signed up for the waitlist ages ago and I still haven’t moved up at all in well over a month. Every time I open the app it says 1803 and has not changed. I don’t know if it’s a glitch, but I have tried clearing my cache and restarting my phone.
I apologize if this is in the wrong location. “help” seemed like the best option since I couldn’t find a post already.
Hey, considering everything that is going on at the moment, I would imagine it will take a bit longer. I was on the list for a super long time before I got the official email / chat in app. Patience! It will come soon
Thanks so much for your patience over the last couple of months - we have been working though some bugs with our early Beta testers, but keep an eye on your emails in the coming weeks
You can also drop us a DM on Twitter, or email usa-help@monzo.com and we might be able to work some more waitlist magic