Stuck on top of the list for nearly 1 month now


(Andrei Corodea ) #1

Hi there,
As the title says I am stuck in the top of the waiting list for 1 month now. I emailed help@monzo.com 3 times now but never had a response.
I am quite in a hurry because i need to receive my payment as I don’t have another UK account, is it normal to be so long or is just a software bug ?

Andrei


(Simon B) #2

Hi Andrei! Are you able to message me your email address so I can look into this?


(Andrei Corodea ) #3

Hi Simon,
The matter has been solved , thank you.


(Simon B) #4

Glad to hear it! Let us know if you need anything else :slightly_smiling_face: