Hi there, I know there is a big wait for Monzo but is it normal that 48 hours after I have signed up that the waiting list hasn’t changed by a single number? (Still at 104,682 in front of me). I find it weird that in 2 days not a single customer has been processed? Or is this just a glitch. Thanks in advance
Hey Tayla, let me look into this for you
Should be fixed now - take a look at the app!
Brilliant Thank you magic Monzo fairies!
Yeah Monzo are just like that. Welcome to a GREAT bank
Are there really over 100,000 still in the queue @simonb? Would mean Monzo is heading towards 600,000 current accounts
I don’t think so, but I’m not sure of the exact number…
So why does the app give the wrong number? Is it all a bit of marketing or is it a programming issue?
It’s probably because the app didn’t sync with our servers properly
It actually does look like the queue has over 100,000 people in it.
Hi I recently signed up but I am currently still in the same position in the waiting list is this normal?
Hi @tams, if the queue hasn’t progressed you could always contact firstname.lastname@example.org to see if you are moving. Of course you could always search the forums for our Golden Ticket thread that will put you at the front of the queue
Hey @tams! When did you sign up? We unlock users in batches, so it’s possible you haven’t been on the waitlist long enough to see a batch of unlocks happen yet.
Our lovely product team have confirmed that this is a bug. Fix incoming
>100k waiting list
Waiting list is not getting better
Aww that’s a disappointing bug!
Hi, my waiting list hasn’t been updated in >24 hours should this have updated by now?
I just signed up and the waiting list is showing me that there are 107,385 people ahead of me.
It hasn’t been 24 hours yet but the number hasn’t changed and I was a bit surprised at the length of the waiting list.
Is this a bug or an accurate figure?
You could try this thread to get a Golden Ticket which will enable you to skip the waiting list;
Is the waiting list actually this long? Or is this a bug? I would be genuinely surprised if the queue was this long
I reckon it’s real