Vodafone check failed after Full Switch

Monzo Chat
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41

Same here - nothing appears on my credit report.

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42

Monzo only report to Transunion and your account shows whether you have an overdraft or not.

43

Would be nice to know how much it would cost monzo to be registered with one vs two vs three

44

Is it in their help guides?

45

I only have a monzo account at the moment and signed up for Vodafone broadband no issue

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46

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47

Not really then.

This talks about them using a credit reference agency, not reporting to one

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49

That’s fairly conclusive.

50

It may be conclusive but it’s not common knowledge what the effects of that are and how it would/may affect the average person.

51

To flip your argument, if this was such a large issue that it would seriously affect the average person negatively, would it not be common knowledge?

Or wouldn’t Vodafone just check another CRA?

I don’t have a horse in the race as I’m not affected, but this forum isn’t filled with people desperate for Monzo to report to more CRA’s, it’s almost like one of those ‘it’d be nice’ things.

5 Likes
52

Not sure Vodafone are conclusively at fault given they approved me without issue and I only have monzo

53

I would assume that the issue wouldn’t be that commonplace at all considering a minute percentage of the population would have any issue as they are with the major high street banks

54

I’ve noticed on two occasions when getting finance since moving to a new bank the application is no longer processed automatically. This never happened when I was with Santander.

Presumably they can’t see my bank account so I’ve had to send a copy of my bank statements. Not end of the world but does slow the process down.

You definitely make a valid point but it hasn’t stopped me getting finance yet.

55

Exactly, my question is why would people compromise on this to go with Monzo over a high street bank? And why wouldn’t Monzo focus on making sure their customers have the same chances as going with a high street bank considering they’re trying to beat them?

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56

While I agree with the sentiment here that Monzo should update more CRA’s, as has been mentioned before they’re hardly the first financial organisation to stick to just one.

There are some other factors to consider, each organisation has its own ‘scoring’ system and while I’m definitely not saying that people didn’t experience issues and I’ve a lot of sympathy for that, there is a chance that other factors play a part also.

It’s also worth bearing in mind that if you close a bank account it can impact your credit worthiness , which is what happens when you switch. Your old account gets moved to settled and this can impact your ability to get credit elsewhere for a while.

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57

To flip the question around a little, Why wouldn’t vodafone focus on making sure their potential customers get checked against all 3 CRA’s so that they have the same chances aw the other mobile phone networks considering they’re trying to beat them? If you like Monzo and the experience you’re getting but are not yet a customer of Vodafone so don’t have any loyalty to them, why not just pick a different mobile phone network?

I get the problem, but like others in this thread it seems to me much more of a vodafone issue than a Monzo one here.

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58

I’m also in the position of not really wanting my data thrown at multiple companies for the same purpose. I haven’t knowingly agreed that any CRA can have any of my data (I’m sure I’ve signed up to it though) so minimising the spread of this doesn’t worry me at all.

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59

Thanks everyone for your responses - just wanted to see what everyone’s viewpoint was.

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60

It’s in the privacy policy (which make up the terms) that Monzo will share your data with CRAs

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