I have been with Monzo for around a year and loved it until I had a problem?
I had an overdraft, borrowed twice and paid back both loans early. I pay all my bills on time or early and then decided to borrow again but, was shocked to read that I couldn’t borrow due to my circumstances??? I then went onto Experian credit to check my credit score and nothing had changed but, realised that my Monzo account wasn’t on my “Experian” credit report??? I contacted Monzo and they informed me that they use an absolutely inadequate credit reference agency called “Credit Karma” ( one star on the Apple App Store with terrible reviews) and don’t share any of our information with any other agency?
I really loved Monzo bank but, unfortunately didn’t receive any professional assistance when I questioned them regarding my rufusel of a loan.
Wake up Monzo!!!