I have been a victim of phishing, in which I have made a purchase and I am unsure in what my options are/what to do.
The email was sent to my student (uni) email address regarding yearbooks, in which my personal and financial details were entered. I have only realised because the uni have sent out a warning email after I made the purchase.
Is there anything I can do?
Step one, report it as fraud in the app.
I think this guides you through to speak to support, you’ll get a new card and they’ll advise if there’s anything else they can do.
If I understand correctly you visited a dodgy link in which you (thought you were) ordering a yearbook or similar? So is it the card which is compromised? Have you frozen the card in-app?
Also check out the Action Fraud website which will hopefully advise on anything you can do to protect your wider personal info.
I think you can also forward the email to the National Cyber Security Centre who might be able to take down the website.
Further to everyone’s advice so far, I would also recommend:
be extra vigilant over any unsolicited contacts of any kind in future, as your details will likely be added to a “targets who’ve fallen for it previously” lists and sold.
sign up for access to your credit reports and check them regularly, as you may now be at increased risk of identity theft.
Thank you for this, I have now reported it through the app and I am waiting for a response.
Yes that is correct, it was sent to my student email account and I am close to graduating so the time added up, however the university came out with a statement the other day to state this was not them.
Card has now been frozen and I am working with the fruad team, thank you.
Thank you, I will check that out and see what they can do
Yes i totally forgot about stuff like that, I will do this asap.