Does the app use my phone’s GPS, or is this a problem with the petrol station’s machine?
(Also side note, I chose to pay in Euro as I assumed Mondo/Mastercard would give me a better rate, but I checked after and the shop’s rate was actually slightly better…)
@InfamousTeal - can you tell us what the text states under ‘Pending Transaction’ header? The location is driven off the location details configured within the retailer’s machines.
The issue is arising because no postcode was provided for the transaction - see at the top, it has a row of zeros before “Ireland”. Because of that, Mondo’s backend is not yet able to determine the actual location.
Once their location based fraud detection systems are further developed, this will likely improve by using the location of your phone.
I didn’t get any notification when I crossed the border, I thought that was a feature, but maybe I wasn’t far enough over the border to trigger it. Or I’m wrong entirely
Just to mention, you can report to this to :mondo: by tapping the transaction & going to the Something Wrong? Tell Us! link. They will fix the location for the merchant -