Tried using the card but kept coming up with invalid card. Had to use a different card. Anyone else had problems with Ladbrokes Shop
Do you have the Gambling Block switched on?
Or under 18?
Hello; nope I don’t have gambling block on and I’m over 18. They said they don’t accept Monzo and said it was a credit card which obviously isn’t
They said that they don’t accept it rather than actually trying to put the card through?
FYI Monzo is a Mastercard Debit card. Different to a Mastercard Credit Card.
I put my card in the machine and just kept saying Card Invalid.
Have you recently used your card successfully elsewhere for Chip-and-PIN? Just wondering if perhaps the chip in your card is damaged.
Edit: Although them saying that about Monzo is crazy.
I haven’t. It’s the new Monzo Blue card. Will have to try another place for chip and pin.
It won’t help right now but email firstname.lastname@example.org who can get in touch with them and hopefully resolve future transactions
Do the new Monzo Plus cards have a different BIN (first 6 digits) to the regular Monzo cards? Can’t remember if I read that or if it was just the virtual cards, or what? If so, could be just a case of them not updating their list of BIN ranges?
Have you used the card in an ATM to activate it? Stupid question but since you mentioned it’s a new card, I thought I’d ask.
I don’t think you need to activate a Monzo card. It’s available for use as soon as it’s enabled in the app, no?
I think they might have, don’t they have to have different BINs for them to show up differently in Apple Pay, etc?
Have you activated it in app?
Sounds like a stupid question, I know, but I’m struggling to think of anything else constructive.
Hello, yep I’ve activated it on the app and have done various online purchases.
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