Hi, my Monzo US app has been for over a week on “We’re verifying your account information”. That seems like a bug. A bit disappointing also that the app itself does not offer any other alternative but wait and do nothing.
We’ll let the US team know and they will be able to pick up this for you soon
Having the same issue with mine. Reached out to Twitter and also via email and have not heard back yet. Still in this weird limbo.