That’s funny, I switched the other way from Barclays to Monzo (still have Barclays accounts, just don’t use them much). The Barclays app is really pretty good - I’d say they’re a close competitor and have shamelessly stolen ideas from monzo like freezing cards so they are improving. Still feels like a legacy bank tho - upselling everywhere, horrible clunky rewards that make you use a special referral link to shop, mortgage offers etc. I think the as yet inchoate marketplace idea is what could really set monzo apart, and is partly why I moved to them, as they don’t want to own your financial life, just be the nexus.
Which features do you like about the current account?
There wasn’t much difference between prepaid and CA which is probably a good thing?
Re Monzo - a nice clean feed with icons etc, being able to categorise transactions easily, and most being auto, instant notifications, chat support (excellent idea, friendly staff and the best banking experience by far), and a bank which is transparent and mostly responsive to user feedback.
What would you say to people who haven’t upgraded yet?
To existing card users - come on in, the water’s fine, it feels and works exactly the same.
To new users unless you’re with Barclays it’ll be light years ahead of your current bank.