Upgrade (Migration) Updates

All done for me! My start date is showing as when I got my current account preview rather than my PP Mondo card but it is an issue :monzo: are aware of.

Upgrade complete, very smooth!

1 Like

I’ve just had my notification to upgrade im CA preview on android will do when I get home from work :grinning:

I am just updating (merging) prepay and CA

here are some screenshots of the process so far

Screenshot_20171103-192139
Banner at the bottom of the feed
Screenshot_20171103-192145
Screenshot_20171103-192148
Screenshot_20171103-192225
You can choose preffered name!
Screenshot_20171103-192251
Screenshot_20171103-192314
Screenshot_20171103-192326
Screenshot_20171103-193129
You can go back to feed while this the process is happening.

I am on Android by the way

2 Likes

I asked about that a couple months ago in-app and they said were showing the date you joined Monzo Bank rather than the prepaid scheme.

Just updated my preview CA on the original app :tada:

Easy peasy… Am I ok to uninstall the preview CA app? :slight_smile:

1 Like

Yep!

I wouldn’t just yet. Most of my CA preview transactions haven’t migrated to the full CA, so I’m keeping it running until it expires in 24 days, by which time I expect to have this issue sorted.

Try logging out and back in :grinning:

@simonb do you have the power of the switch? The wait is interminable!

1 Like

Mine is stuck at this for over an hour :confused:

Screenshot_20171103-204613

Believe me, I’ve tried everything! COps have told me it’ll correct itself next week, so it’s no biggie.

1 Like

If I say yes, then I might as well say RIP to my inbox :joy:

Investors have priority anyway so you shouldn’t be waiting too long :grinning:

1 Like

I’ve been waiting DAYS

It feels like :slight_smile:

1 Like

As an aside, I enjoy this summary.

Screenshot_20171103-203718

1 Like

Unfortunately I’m not sure there’s any recourse other than waiting for it to complete. Let me know if it’s still like that in an hour and I’ll take a look.

4 Likes

You have to join up with @anon72173902 and start a protest thread I guess :grin:

1 Like

Noooo, that’d be the kiss of death, I’ll be last!

2 Likes

Get over to slack they’re offering white listing for CA migration

1 Like

Done! It was really quick @alisufyan :wink:

(and thanks @Newneo for the heads up)

3 Likes