Go to Tesco
Check out
Get notification on my phone
When I unlock my phone Monzo has a ( 1 ) notification bubble next to the app icon
I tap into the app and feel like I have to wait what is an absolute AGE for my feed to update to show the transaction
Like literally YEARS (more like 10-15-20 seconds, but still)
Can only wonder if it will get slower and slower the more transactions you have. Presumably there is a point where there is a cache on your phone to speed things up so you aren’t downloading each transaction anew but I’m guessing here.
Definitely something I’d like to see speed up.
BTW - you’ve asked for Votes but your title is a question - maybe rephrase to “Quicker transaction feed”?
I abandoned the app before it even updated before, I’ve just went into it and it finally finished updating and this mornings transaction isn’t even there!
Same boat takes forever to update one or two transactions by time it has been done I’ve lost interest to check no pun intended hopefully something will be put in place to help with the refresh rate.
What i hate aswell, is when you open the app from the home screen (not from notification) and it takes you straight to a transaction. Just take me to my summary
Updates to the transaction feed have been getting slower and slower for me in the last few weeks.
iPhone X
iOS 13.1.2
Monzo 3.1.0
Edit: sometimes it doesn’t do it at all (even with a good data connection) and just says e.g. “updated 14 minutes ago” unless I switch to the payments tab and back.
Unique to Monzo for me. The length of time the feed states “updating” for, before it shows the latest transaction is increasing for me. No difference if the notification was 10 seconds ago or 5 minutes ago. The app also doesn’t seem to make good use of the background app refresh feature in iOS.
Every other banking app I have will use the loading screen time and/or background refresh to pull in the latest balance and transactions but for Monzo, it’s either too much work or they can’t be bothered.
A little harsh perhaps. Sometimes it infuriates me that Lloyds etc have a screen that takes ages to load things (to hide a slow feed update) when all I want to see is how much a transaction was, quickly. Or… make a quick payment. Monzo need to work on the speed it updates though, certainly. It’s not perfect, but at least the app can function in other ways.
I don’t think your comments stand much ground. “Too much work/Can’t be arsed”? I doubt that, just that they aren’t looking at this as a priority at the moment.
I have slow updates on other banking apps too, from big legacy banks.