Hello there, Do you know how to get my card unfrozen? I alread asked Monzo via the app an hour ago but I have not received any reply. Best, Hana

Sounds like monzo may have frozen your card for you, nobody on the forum will be able to assist unfortunately. This could have been done for many reasons… Waiting on monzo help will be your best bet :blush: good luck!

Unfreezing/defrosting my card

Help

anon51686668 6 January 2019 18:29 3

Unfortunately, I don’t have any icon entitled Unfrozen !!

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Unfreezing/defrosting my card

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