Unfreezing card crashes app


#1

iPhone X
iOS 11.1.2
Monzo current account 1.9.19

  • Freezing card works ok but unfreezing card crashes the app
  • Clicking on Settings never quite makes it to the settings screen, …just see a little blue dot running around a grey circle

(Rika Raybould) #2

Around what time were you having these issues and was the app fully crashing or just not responding?

I ask because the timing is consistent with an issue we had tonight where the API that the app uses became slow or unavailable. :slightly_frowning_face:

https://monzo.statuspage.io/incidents/r5dg5brz051s


#3

App fully crashed out. Closed down when unfreezing card.

Super slow and going nowhere when trying to get to settings.

Just tried again and all working fine now.


(Change Works) #4

Monzo app just crashed for me when opening from notification.

iOS
iPhone 6