Sheraz
(Kirby)
27 October 2019 10:58
1
Hello,
I’ve noticed that my Monzo account doesn’t appear on ClearScore/Equifax? It’s quite annoying I just want to know why Monzo doesn’t lend data to these companies?
I have to use Credit Karma/Noddle but it doesn’t exactly seem correct to use that.
Transunion are the only credit reference agancy Monzo currently report to
2 Likes
Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
27 October 2019 11:09
3
There are a few threads covering this. Here’s a recent one.
I remember when we opened our joint account at the time, they said they’d be doing this in future as you’d have a financial link with someone. We’ve had our joint account since they were first made available and I still don’t see it showing up on my credit report, only my sole Monzo account.
I love Monzo but this, along with the fact that they still only report to TransUnion is a bit disappointing.
1 Like
Essentially it costs Monzo to report to these so they do not yet.
1 Like
TTJJ
27 October 2019 12:43
5
I’ve often been curious how the fee structure works. If Monzo don’t report to Equifax or Experian, does it mean they don’t search these two too?
It is a bit unfortunate though, at least for now, as most of the other lenders / banks use all 3 or at least one of the bigger ones (Experian or Equifax).
1 Like
Not necessarily - a bank may report updates to all 3 but only use 1 to make the lending decision, or the other way round in some cases.
I’ve seen it differ by product as well, or just by bank. So a bank may report to all 3 for a mortgage but only 1 for a current account.
There’s the cost involved but also internal costs around corrections to credit files, reporting, systems & controls etc.
Good thing is if you only report to 1 and get something wrong then you only have 1 to fix and not 3
1 Like
Chapuys
(Kevyn)
27 October 2019 19:36
7
TransUnion are one of the largest credit rating agencies on par with Equifax and Experian. They are just less well known in the UK.
1 Like
Sheraz
(Kirby)
27 October 2019 21:00
8
Thanks everyone for the responses, I’ve used TransUnion to get my credit report instead as it takes into account all my banks that I use
Might be better known as Callcredit, who Trans Union acquired a while back.