Unable to withdraw cash at ATM

[jzw95]

@lozcozenge

I have never heard of cards not working in ATMs, so if this is the case then this is terrible.

That’s because the vast majority of ATMs support Mastercard and Visa, but there are a very small number that don’t.

There’s further information (including confirmation from a Monzo employee) in this thread:

LINK EMV application (or lack thereof)

I noticed when I put my Monzo card in a USB card reader and analysed it with cardpeek that it doesn’t have a LINK (https://en.m.wikipedia.org/wiki/LINK_(UK)) application on it like my NatWest cards do, only the Mastercard application. Is Monzo not directly connected to LINK like other UK banks? (I see Monzo isn’t on the list of members at https://www.link.co.uk/membership/members/) Is there any benefit to Monzo to being in or out of that system? This is entirely technical curiousity, obviously i…

And there have been a few similar queries since then:

Card rejected at ATMs

My card keeps getting rejected when trying to withdraw cash at ATMs. I live very close to a Post Office and a Co-op both with ATMs and sometimes they accept my card, sometimes they don’t. Yesterday in my city centre I had to try four banks before I found a HSBC ATM that accepted my card. It seems to have gotten worse since Monzo’s recent ad campaigns and I’m wondering if it’s a concerted effort by the big banks to push back against the new players? If so, how can we counter this?

Card refused by Link ATM

I tried to use my monzo card in a link atm and it was refused I tried twice just to be sure refused both times with a message along the lines of unrecognised card. Is this that link doesn’t accept monzo or just a glitch. I was using my monzo card to avoid the £1.99 charge but as it was declined had to use an alternative and accept the charge.