Just wanted to check if anyone else is having such problems. I’ve had issues with withdrawing cash using my Monzo Mastercard. It happened on multiple occasions, with different cash machines located in different towns, London, Cambridge, other places. All of those machines displaying the Mastercard logo. Some pics below. Never any problems with chip and pin transactions, though.
I contacted Monzo about that before and they replaced my card but the issues with cash withdrawal remained. I tried immediately after I received it and still no joy.
Also, where the Monzo Mastercard fails, my Visa Debit comes to the rescue, never any issue with it. So if I think I’ll need cash I always ensure I have both cards on me as the Monzo one cannot be trusted.