Unable to pay into my Monzo.me account

UK Help
1

Hello I was unable to pay into my monzo.me account. I got a message saying card is not supported.

It’s a Master card debit card issued by Ecobank Nigeria and I’m able to use the card to make payments online generally.

2

Are you using monzo me to transfer money from your Nigerian Bank to your Monzo account?

Sounds like a quick chat with CS could probably get you the answers you seek

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3

Does monzo.me support foreign cards?

4

I don’t remember whether there is any international support for monzo.me. Contacting Monzo via the chat facility in the app is the best way to proceed.

6

is there a limit on how much money can be sent via monzo.me (per transaction and annually) ?

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8

If I remember correctly there’s a limited list of countries that are supported. I believe it was EU, US, Canada, Australia, Singapore.

10

Try using a curve card attached to your original card

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11

There’s also a limit of £500 per card, per month AFAIK.

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13

It’s on the original blog launch - https://monzo.com/blog/2018/02/12/monzo-me/

The maximum you can pay through Monzo.me is £100 (and the minimum is £1!) In a 30-day rolling period, you can’t receive more than £1,000 through Monzo.me or send more than £500 from a single debit card. To see these limits at any time in your app, just go to your Account tab and tap on Settings.

So I’m not sure why the card limit doesn’t show!

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15

Just transfer it in

16

Mine shows the remaining amount

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18

Here you go (Hope I’ve done it correct it’s my first screenshot)image

The maximum is 100 for me

20

It’s probably an issue of it being the personal information of the sender debit card so not a limit on your account directly.

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21

I am trying to transfer money from my Nigerian debit card to my Monzo.me account but getting the response"not supported".

22

This is 2 years old, but Nigeria isn’t on the list.

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23

Is there a reason you can’t just do a bank transfer?

25

Monzo don’t officially support incoming international transfers.

I’d suggest using a different bank (any bank which offers an IBAN) and then transfer the money from that.

A Starling bank account can be opened in a day, for example.

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26

Silly question possibly but is there a risk that it could like money laundering if they did that… would it not be better just to get a bank that does support incoming international payments

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28

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