I’m trying to open live chat to initiate a name change, however whenever I try to open it I get a spinner and nothing loads. The bottom of the screen flickers as if it’s constantly reloading something.
Things I’ve tried:
deleting and reinstalling the app.
restarting my phone.
Is there another way to get to the live chat feature?
It’s a while since I tried chat (Android) - and I’ve not had the Chat button for years now - but when I try to get into chat now (via searching for ‘Contact Support’), I’m getting several filter question screens which I’ve never seen before: