Unable to get verified for Flex

Help
1

Hey Chat,

I am unable to get verified for flex , All check were passed except for outgoing expenses and incoming expenses. I want Monzo to recheck this because I have my regular income on Monzo bank and I make purchases from my Monzo card regularly.

2

You already have a thread asking this question?

You need to speak to Monzo. Go to help, search for “contact” and then press “Contact Us”

We’re mostly just customers here, we can’t answer account questions.

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4

It’s automated and can’t be override to make you accepted all a sudden.

I think it’s 30 days then you can try your eligibility again. May have changed though.

6

Ah. I meant asking in app chat

7

Slack is easiest for deeplinks - on the same device as the Monzo app. Send yourself a message in any Slack group with just the deep link URL, then tap on it. Monzo will then open & go to the deeplink

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9

Contact Support. Here’s a deeplink redirect, click on mobile to start a support chat.

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11

Thank you. This is really helpful

1 Like
12

Well stated.

Plus you need to be in paid employment, whether it’s part time or full time.

Or the credit score isn’t amazing which can also be the problem.

13

I didn’t.

1 Like
14

Wait, I think if you’re also a student as well you get Flex right?

15

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