Uber


(Danny) #1

Possible bug?

Has anyones Uber descriptions changed now?

Mine are now showing like this:


Grouping spending
Uber on Mondo
Uber transaction names
Known Issues + Bugs Transport 🚙
Known Issues + Bugs Transport 🚙
(Tom ) #3

Confirming same issue.


(Richard Dingwall ) #4

We’ve seen Uber charging like this in America and now in Europe. I believe @matt has a fix in the works :wink: :soon: thanks for reporting!


(Danny) #5

Thanks Richard.

Out of curiosity any idea as to why they have changed it or do merchants not inform you of these kinds things?


(Richard Dingwall ) #6

They don’t have any obligation to tell us. For most bank customers, adding more details to the ISO 8583 transaction description field would be a welcome change because that’s all they see in their statement :slightly_smiling_face:


(Danny) #8

The Uber issue seems to have been fixed however there are still some that are showing incorrect.

Have Uber changed this again or is Mondo still working on a fix?


(Danny) #9

Correction just took another Uber and it’s all messed up


(Danny) #10

Hi Guys,

Any word on this fix yet?


#11

I have the exact same issue with Uber. It doesn’t happen always, but only for few transactions.