Uber Fraudulent Transactions

Monzo should refund this straight away and go through the chargeback process to claim the money from the merchant.

I had something similar happen a couple of years ago (albeit with a UK retailer rather than Uber).

A word of caution - there’s possibly a risk that a chargeback may be found against you and the money subsequently taken back by Monzo. This happened to me and I captured it here:

I can therefore recommend - just in case - pulling together anything that may support a future dispute with Monzo, such as being able to justify your location when the transactions were made (e.g. a receipt from a shop, a work mileage claim…)

I’m sure you’ll be fine, but worth being on the front foot :+1:

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