applied for loan with TSB but they wont pay the money in to a MONZO account - I even went in to the branch but they still would not accept it.
I have written to firstname.lastname@example.org,uk to say that this is bias towards challenger banks and stifling competition as it basically saying I either have to open a TSB account or use a different bank account. I refused to open an account and cancelled the loan. Monzo is my only account and no other bank has ever refused to recognise it - it has effected my attempts to go elsewhere as my credit score has been effected by this application.
I will pursue my complaint until TSB explain why they will not recognise Monzo which is a fully licensed UK Bank