Trends - a big update to the Monzo experience

Anyway. Pulse is back :raised_hands:

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Just to say this is back with vengence. :cry:

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So trends with First Direct is wrong, for me at least.

On the connected account it correctly shows the available balance. Screenshot 2

But trends pulls through the cleared balance, yet strangely also acknowledges the pending transactions below. Screenshot 1

Shouldn’t they both show what you actually have left to spend?


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I’d have thought they would both be the same. I see that you’ve got two accounts selected - do the numbers still differ if you only select the FD one?

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Yes - I just reconnected them again and manually refreshed and still the same problem.

It doesn’t do this on my Barclays connected account so a little strange.

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@JIMMWX @N26throwaway thanks for the reports folks! I think I know why this might be happening. I don’t suppose you would mind DMing me your email addresses so I can dig a little deeper?

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Only a minor thing but when lottery / slot / gambling transactions are made it comes up in the entertainment category for me…

I would quite like to see these transactions listed under a default Gambling category for all users, not just custom plus / premium who can add custom categories

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This sounds like a fairly low / no cost way for Monzo to support the cost of living crisis. Excellent idea!

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I’m getting this quite often when on the balance tab (and nowhere else):

It started after I included every single account/pot a week or two ago.

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I get the same thing. Android?

Yep, 5.5.0

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How many accounts and pots do you have? And do you have a lot of transaction history? I wonder if we’re timing out fetching everything for you!

We did introduce a change a week ago that made Trends a fair bit slower that we fixed on Tuesday, did it get any better?

Looks like I’ve got between 100 and 200, mostly made of closed pots :hushed: I’ve just tried the screen now and it’s still not loading :slightly_frowning_face:

Oh my. That’s quite the number! :scream::joy:

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I’ve been pretty indecisive over the years :sweat_smile: Quite a few are duplicates that I’ve decided I didn’t need but then decided I did later on and you’ve got to close them to make room for others :slightly_frowning_face:

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If it doesn’t make Trends useless for you, can I suggest un-ticking a bunch of them? :sweat_smile: We’re hoping to make some more Trends performance improvements soon, but it will still be very likely to fail with so many pots!

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Does unticking them in the spending tab also remove them from the balance tab? Nothing loads in the balance tab for me to untick them :neutral_face:

Is there anyway to know which weren’t used in the last twelve months so won’t impact the last 12 months balance? If not I’ll probably just wait.

Yep! Should do

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I’ve just done that on one of my connected accounts and now the trends tabs are only filtered on that one account no matter how I go in so I should just be able to select that active accounts again.

Balance and spending might still be wrong over more than a short timeframe but at least there won’t be errors, thanks @N26throwaway :+1:

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Anyone else having quite severe performance issues in Trends? It’s becoming practically impossible for me to swipe through periods:

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