Was she on Andoid? If so it’s a new feature so I’m guessing that it’s only triggered automatically if you’ve signed up since the below release -
If you signed up before then, the support team can trigger it.
Was she on Andoid? If so it’s a new feature so I’m guessing that it’s only triggered automatically if you’ve signed up since the below release -
If you signed up before then, the support team can trigger it.