Top up amount box

[alexs (Alex Sherwood)]

@giorgos

how can i top up the card for example £25 in one go, or even £25.42.

You can’t at the moment I’m afraid, this is Hugo (Monzo’s Head of Design’s) explanation -

Top up via card

Hey @billinghamj that’s a very interesting behaviour that we’re fully aware. In fact part of the Mondo team are a bit OCD about it too, the beauty of round up numbers, etc. They’re all hating me for that The reason for not having it is twofold, classic design trade-off. We want a simple progressive input. If we bring a keyboard we need to deal with limits, decimals, errors, an extra zero can be a huge mistake and the keyboard will cover the payment buttons (so you need a dismi…

& here’s why more precise amounts can’t be chosen using the buttons -

Top up amounts

I’ve had a similar situation before so understand the frustration. It’s a question of balancing speed vs flexibility — as @hatimbt mentions, if you were wishing to top up to the maximum amount (or even any relatively high amt) that would be hundreds of taps, which is far too much, but of course there are instances like yours where you end up trapped in between two ‘almost’ amounts. As time goes on we learn more about how and when people top up, plus introducing sophisticated budgeting inside of …

In the meantime, if you do need to top up a specific amount, you can do this via bank transfer -

Topping up by bank transfer / standing order

A few people have asked whether they can top up by bank transfer/standing order and the answer is yes It’s a feature we’ve had for a while (and was initially the only way to top up) but it’s pretty hidden. You will need to stick within the top up limits (detailed within section 17 of our terms and conditions https://getmondo.co.uk/terms). Details are: • Account name: WDCS Re Focus • Sort code: 20-59-42 • Account number: 13219585 • Reference: (the 9-digit number on the bottom left of…